Hai Phong Customs accelerates digital transformation in import and export activities

As the leading unit in administrative reform and simplification of customs procedures, Hai Phong Customs Department is strongly deploying a digital and smart customs system; both improve the efficiency of the state management of customs and create favorable conditions for the import and export activities of the business community.

In charge of the state management of customs and control of import and export activities at the largest seaport border gate area in the north, Hai Phong Customs Department has always been a pioneer in administrative reform of the General Department. Custom. This is also the unit that advises and directly presides over building many information technology systems, automatically managing customs operations in the digital environment and simplifying procedures towards non-free customs. papers.
Hai Phong Customs Department is one of the units of the General Department of Customs to soon deploy the national single window, ASEAN single window, and one-stop-shop mechanism in handling administrative procedures according to the plan, roadmap and direction. of the General Department. Up to now, 13 ministries and branches have joined the connection, 252 administrative procedures have been carried out through the national single window; exchange of information on electronic certificates of origin form D of nine ASEAN countries. According to statistics in 2022, although the number of declarations made to measure the release of goods increased by 26% compared to 2020, the time required for detailed inspection of records, physical inspection of goods, and completion of inspection of goods. tax, the time from receiving declarations until customs clearance… all decreased from 7-21% compared to the same period in 2020…
Hai Phong Customs Department has stepped up the implementation of customs clearance procedures for import and export goods through the automatic clearance system of Vnaccs/Vcis, clearing goods quickly, creating favorable conditions for import and export activities of Hai Phong. enterprise. Currently, all core customs procedures are completely automated with most participating import-export businesses. The comprehensive implementation of e-customs procedures has created a breakthrough reform for import and export activities, and the time for customs clearance is shortened through the receipt of customs declaration information and feedback. return the result of the declaration threading within 1-3 seconds. Thereby helping to reduce documents and documents and simplify customs documents. In 2022, nearly 1.2 million customs clearance documents were received online.
Along with promoting automatic clearance, the customs sector in general and Hai Phong Customs in particular have coordinated with commercial banks to pay taxes electronically through the Customs electronic payment gateway. Up to now, all taxes, fees and charges on imported and exported goods have been carried out by advanced electronic methods. At the same time, Hai Phong Customs also uses electronic positioning seals to seal, monitor and control goods to help closely control the process of transporting goods, ensuring close supervision of import and export shipments with many different types of goods. risks, promptly detect signs of violations for handling.
Hai Phong Customs Department and customs branches all apply information technology to serve people and businesses in performing online public services at level 3, level 4. Opening and submission of goods declarations Import and export, performing other customs administrative procedures, including paying taxes, fees, and customs clearance procedures all take place in the online environment. At the customs sub-departments, groups to support, guide and answer businesses and people’s problems in each field such as: procedures, supervision, tax management, handling of violations… and public administration. Declare a list of customs officers and officials of each field with phone numbers for people and businesses to contact to answer and handle promptly…
The captain of the Customs Supervision Team (Hai Phong Port Area 3 Customs Branch) Nguyen Thi Hai Hong said that with the implementation of administrative reform and electronic customs, the work of customs officers has increased. compared to the past due to having to directly support and guide enterprises right from opening declarations, receiving to controlling procedures, comparing goods, reviewing and assessing compliance and risk levels of enterprises. enterprise. Many customs officers try to work outside office hours to complete customs clearance procedures within the day. Thereby, helping import and export enterprises save costs of storage, yards and containers and improve the efficiency of production and business activities when materials and goods are promptly met…
Deputy Director of Hai Phong Customs Department Tran Manh Hung shared, with the tradition of always being one of the leading units in the customs sector in reform and modernization, Hai Phong Customs Department soon applied the customs system. digital customs, smart customs model. This is an important solution to both improve the efficiency of state management of customs and facilitate import and export activities of the business community.
Hai Phong Customs has built a centralized data warehouse and advised the City People’s Committee on a plan to automatically share information into a centralized data warehouse. Units in the Department have developed a plan to computerize the synthesis of data on export and import turnover and output; information on means of transport, passengers entering and exiting through seaports or international airports; information on FDI enterprises in the area… At the same time, these data and information are provided to city departments and sectors… in order to standardize data to share in the database.